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Strategies to protect your identity, your accounts and your devices
Access to new technology and a variety of internet devices allows each of us the
unprecedented ease to visit the online world. The speed and convenience to buy
goods; download apps, music and movies; research topics; send messages; and much
more is becoming part of daily life. However, there can be a real downside – the everpresent
threat posed by cyber-criminals intent on stealing your identity, hijacking your
accounts and committing fraud.
Consumer targeting: A continuing threat
Over the past several years, data breach computer attacks have been directed at
retailers, healthcare provider systems and insurance companies, among others, for the
sole purpose of raiding their proprietary files and stealing their customers’ personal
information. These cyber-crimes have resulted in millions of records being stolen and
then repurposed for criminal use or sold to the highest bidder.
The stolen data is then coupled with the already existing tools of the cyber-criminal
trade: targeted phishing, texting, pop-up windows, downloads, and spyware now can
contain some bits of personal information. These are the methods designed to trick you
into confirming personal financial information and unwittingly revealing your user IDs
and passwords.
Fraud prevention: A security partnership
Law enforcement officials have joined with your financial institution to combat
these criminals on all fronts. Your financial institution has already made substantial
investments in training personnel, upgrading to the latest technology and enhancing
security infrastructure with the single goal of protecting your accounts and your
personal information. But more teamwork is needed!
Personal diligence is the first line of defense – help safeguard and protect your identity
and accounts from theft and fraud by following some basic strategies. Use these
precautions in your everyday life, and practice integrated security.
Identity theft protection – The dos and don’ts
- Do not reveal any personal information online, unless you are positive about the
source and the reason.
- Don’t share your user IDs and passwords with anyone and don’t store them on
your computer.
- Do be suspicious of any phone caller asking you to provide financial account
or credit card account numbers. Your financial institution will never ask you to
verify any personal information – they already have it.
Online device protection – A necessary step
- Update your personal anti-virus software regularly on all your devices that allow
internet access. Also install anti-spyware and malware protection programs on
your computer, laptops, smartphones and tablets.
- Passwords should be strong and changed regularly. Security experts advise a
combination of letters, numbers and symbols.
- Always sign off and log out properly – follow your financial institution’s secured
area exit procedures.
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Fast facts about financial fraud
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Data breach – An electronic breach of a proprietary file that contains
personal information that could potentially lead to identity theft, including
Social Security numbers, financial account information, driver’s license
numbers and medical information.
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Phishing – A scam using fraudulent e-mails, appearing to be from a trusted
source such as a financial institution or government agency. The e-mail directs
you to a fake website that looks legitimate and asks you to “verify” personal
information.
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Government agency scams – The Federal Trade Commission (FTC)
reports that cyber-criminals are using phishing scams and telephone calls
which ask an individual to update their information. The impostors identify
themselves as agents of the Internal Revenue Service (IRS) or Social Security
Administration (SSA) and ask you to verify personal information.
Neither agency initiates contact by telephone, email, text messages or other
social media channels to request personal or financial information—period.
Contact the FTC Consumer Resource Center at www.ftc.gov if you believe a
scammer has targeted you.
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Financial account protection – Early detection
- Review your financial accounts often. If something seems unusual, notify your
financial institution immediately.
- Monitor your credit card accounts closely and report any suspicious activity to
your card provider without delay.
- You are entitled to one free credit report annually from each of the three major
credit bureaus. That means you can check for free every four months. Order
your Free Credit Report at 1-877-322-8228 or www.annualcreditreport.com
Partner with your financial institution today in the cause of your personal protection!
Resources
- Internet Crime Complaint Center
www.ic3.gov
- Financial Fraud Enforcement Task Force
www.stopfraud.gov
- Federal Financial Institutions Examination Council Consumer Fraud Center
https://www.ffiec.gov/cybersecurity.htm - Federal Trade Commission Consumer Resource Center
www.ftc.gov
- National Credit Union Administration
www.ncua.gov - Federal Deposit Insurance Corporation
www.fdic.gov
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